"Duffy is a leader in the region in effectively collaborating with the community to work towards solutions to reduce homelessness and provide comprehensive health services."
Elizabeth Albert
Director, Barnstable County Dept. of Human Services
Many homeless persons have burned all their bridges and have given up hope. Others are unwilling to address their medical and underlying mental health conditions and/or addictions. In Duffy’s experience, when clients can engage in a trusting relationship with a “less threatening” person such as an outreach worker or case manager, they are more willing to open up and gradually understand the need to attend to their chronic medical conditions. For this reason, Duffy has made a concerted effort over the past three years to expand its case management services as part of its integrated care model.
As part of its strategic planning in 2005, Duffy Health Center expanded its case management services by increasing its housing options in an effort to end the revolving door of homeless care. Duffy now has the largest outpatient case management staff of all Cape Cod non-profits.
After developing relationships with their clients, case managers refer individuals for additional stabilization.
We offer an evidence-based practice of primary care integrated with behavioral health and case management services to keep people engaged. More often than not, our clients surpass expectations when provided with these wraparound services. They appreciate the welcoming, respectful and nonjudgmental approach that we use. And, they are able to develop trusting relationships.
Duffy Health Center also provides case management via our Mobile Health Clinic.